We do not knowingly collect any Personal Information from children under 13. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 13 has provided us with Personal Information, please contact us via email at [email protected].
INFORMATION WE COLLECT
We collect the information that you share with us, including:
- Personal Information: "Personal Information" is information that can personally identify you, such as your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Site. Personal Information that we collect depends on how you use the Site. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Site; and
- General Information: When you visit the Site, we may collect various categories of general non-personal information ("General Information"). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Site.
HOW DO WE COLLECT INFORMATION
Conversations over the phone
If you call us we will record the telephone number on the caller ID plus any additional phone numbers that you will provide. IF WE RECEIVE A MOBILE NUMBER WE MAY SEND YOU A SMS (TEXT MESSAGE) TO FOLLOW UP ON YOUR PRODUCT INQUIRY AND/OR TO COMMUNICATE ORDER DETAILS.
Conversations via SMS (Text Message)
If you send us a SMS by clicking on a Google Ad we will record your phone number plus any additional telephone numbers that you provide. WE MAY SEND YOU A SMS (TEXT MESSAGE) TO FOLLOW UP ON YOUR PRODUCT INQUIRY AND/OR TO COMMUNICATE ORDER DETAILS.
Conversations via Live Chat
If you chat with us via our Live Chat feature we will record any telephone number and email provided before the chat starts and during the chat. IF WE RECEIVE A MOBILE NUMBER WE MAY SEND YOU A SMS (TEXT MESSAGE) TO FOLLOW UP ON YOUR PRODUCT INQUIRY AND/OR TO COMMUNICATE ORDER DETAILS.
Registering for the Site
If you register to use the Site, we may collect Personal Information including your name, email address, and telephone number.
You may also register for the Site using another service, such as Facebook. If you create your account by connecting through another service, you are authorizing us to use public information from that connected account to help complete your profile. Please remember that the manner in which the service uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data gathering practices. We shall have no liability or responsibility for the privacy practices or other actions of any third party service provider or any other third-party site or service that may be enabled within the Site.
You may review, update, or modify your account information, including profile and contact information, at any time by logging into your account. You may also permanently delete your account by contacting us at [email protected].
Online Identification Tools
Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information.
We use web beacons (a.k.a. clear GIFs, web bugs or pixel tags) to personalize your experience of the Site and to generate information about Site traffic and trends. Web beacons collect General Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General Information to Personal Information. Web beacons usually are not visible to you.
You may "opt out" of receiving some interest-based advertisements by following the instructions at www.aboutads.info/choices and https://tools.google.com/dlpage/gaoptout/. (An "opt-out cookie" will be placed on your computer indicating that you do not want to receive interest-based advertisements. If you delete cookies on your computer, you will need to opt-out again.). To learn more about cookies in general, including how to manage and delete cookies, visit www.allaboutcookies.org.
Opting out of receiving interest-based advertisements through the links above does not mean you will no longer see digital advertisements from us or our ad management partners; rather, opting out means that most of the digital advertisements that you do see will not be based on your particular interests. In addition, certain data collection tools on the Site (including cookies) still may collect information about your use of the Site, such as for analytics and fraud prevention.